Shipping Policy
At FOXKART, we aim to deliver your orders quickly, safely, and transparently. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect when shopping with us.
1. Shipping Methods
We ship orders using reliable third-party couriers and logistics partners to ensure safe and timely delivery. Shipping methods available may vary depending on your delivery location and the product ordered.
2. Order Processing Time
All orders are processed within 1-2 days after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-volume periods or sales, processing times may be slightly extended. If there is a significant delay, we will inform you via email or SMS.
3. Delivery Timeframes
Once dispatched, estimated delivery times are:
- Domestic (India): [5-7 BUSINESS DAYS]
Delivery times may vary based on your location, courier partner, weather conditions, or unforeseen logistical delays.
4. Shipping Costs
Shipping charges are calculated at checkout and clearly displayed before you make a payment.
- Shipping Cost: [FREE SHIPPING]
- Any applicable offers, such as free shipping, will be clearly displayed on the product page or checkout page.
5. Tracking Information
Once your order is shipped, you will receive a confirmation message with tracking details via email or SMS. You can use this tracking number to monitor your shipment status until delivery.
6. Delivery Issues and Delays
While we work closely with our delivery partners, delays may occasionally occur due to factors beyond our control, such as courier issues, incorrect address details, or regional restrictions.
If your order is delayed or marked as delivered but not received, please contact us at [helpfoxkart@gmail.com], and we will assist you promptly.
7. Incorrect or Incomplete Address
Please ensure that your shipping address and contact details are accurate at checkout. FOXKART is not responsible for delivery failures caused by incorrect or incomplete address information provided by the customer.
8. International Shipping (If Applicable)
Currently, we [DO / DO NOT] offer international shipping.
If international shipping is available:
- Delivery times and shipping charges will vary by destination
- Customers are responsible for any customs duties, taxes, or import fees charged by their country
9. Contact Us
If you have any questions regarding shipping, delivery status, or order processing, feel free to contact us:
Email: helpfoxkart@gmail.com
Business Address: bara bazar, new circular market, bikaner, RJ, 334001, IN